Comments on: Ooma Core VoIP Phone — heads up!

By: Bob

Bob — Sat, 26 Dec 2009 02:33:15 +0000

I have been using ooma for about four months. It has worked flawlessly. The set up was easy. The call quality is excellent. I have read the complaints about customer service. I have not had a reason to call customer service, so I can’t comment on that. There are forums available for registered ooma users. They are helpful for finding information, and probably eliminate at least some of the need to call customer service.

By: Jeff

Jeff — Tue, 10 Mar 2009 12:45:15 +0000

I am a new Oooma owner. At first it worked and then…..I was so proud, like a new parent or owner of any new gadget that breaks some barrier. Instead, at least, so far, I have a blinking red light that means – No Service. Calling or emailing the Customer Service Department leads to nothing. I believe Ooma is counting on all purchasers being technofabs and enjoying searching the Ooma website for the magic answer to the technical problem. That is all you get for service. Check the website, and hope and pray that someone else had the same problem, they fixed it, and you can understand what they wrote on how they fixed it. Good Luck. I am lost for what’s next!

By: Yagnaroopaya

Yagnaroopaya — Sun, 08 Feb 2009 15:58:37 +0000

As a Newbie, I am always searching online for articles that can help me. Thank you